Payment Methods

Payment Methods

1. What payment method I can use and can not use?

- Acceptable methods:

  • Credit / Debit cards (VISA, MasterCard, AMEX – Via Stripe) – See the list country
  • Paypal (See the list country)
  • Apple Pay (Via Stripe): currently available, but it is only visible when you use Safari on iPhone, iPad or Mac.
  • Google Pay (Via Stripe): is also available.
  • Link by Stripe (Via Stripe): is also available.
  • ACH / Klarna / Afterpay / Cash App Pay (Via Stripe)

Note:

  • ACH lets accept payments from customers with a US bank account.
  • Klarna: Allow customers to pay over time with Klarna.
  • Afterpay: Allow customers to pay over time with Afterpay. Transaction limits vary by country.
  • Cash App Pay: Cash App is a popular consumer app in the US that allows customers to bank, invest, send, and receive money using your digital wallet.
  • All of your online transactions must be associated with a billing address. Make sure that the billing address mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other credit card issuer) or that associated with your prepaid card.

- Unacceptable methods:

  • Personal checks
  • Money orders
  • Direct bank transfers
  • Cash on delivery

2. Why can't I complete payment to checkout?

There are several reasons that can lead to failed checkout. If you have trouble while completing a payment, kindly consider our suggestions below:

You’re unable to pay with your debit or credit card:

  • Make sure all information is correct including the credit card number, expiration date, CVV code and billing address.
  • Check your credit or debit account balance for available funds.
  • Check whether your card is authorized or the default online transaction limit is too low.
  • Try refreshing the page or logging completely out and then logging back in.
  • Go incognito or use a different browser/device to make the payment.
  • Start over with a new order instead of trying to pay for the same order over again.
  • If your payment is still declined, you may need to contact your bank. As part of security, most credit card companies will automatically block international transactions or payments unless the card holders specifically request the transaction.

You‘re unable to pay with PayPal:

  • Check with PayPal to see if your account has a transaction limit.
  • According to PayPal rules, the shipping address and the billing address must be in the same country, otherwise the payment will be declined.
  • Try to use incognito mode or a different browser/device.
  • If PayPal is still not working, please use your debit or credit card (Visa, MasterCard, Discover, and American Express).

3. Security

At warmhugprints.com, we take your privacy very seriously and the whole process is completely secure.

  • We have an SSL Certificate, which is widely accepted as a standard technology using encryption algorithms to protect your data, and prevent hackers from reading or modifying your sensitive information.
  • Your personal details are kept safe and your credit card information is not stored on our servers. 
  • We verify each transaction with the credit company and only process orders after the credit company authorizes them. Also, on credit/debit cards, CVV verification is required before your order can be completed. 

Any other questions about payment, please check our FAQs, reach us at support@warmhugprints.com or fill in the contact form https://warmhugprints.com/pages/contact-us for further assistance.