• Please fill in all the required fields to customize the option (Name/Feature) and double check all the customized options carefully.
• Text: Correct spelling, no special characters, emojis to ensure the best image. The text you enter will be resized by us to ensure it fits the product design.
• Feature: Select each option that fits your description.
• Last step, click "Preview" to preview the wonderful work you have created ❤️.
• Please note that the color of the preview may be slightly different from the actual product due to the lighting when taking product photos or your device screen.
  
  

- Processing Time: 2 – 4 business days (in regular seasons) or more depends on holiday seasons.
- Standard Shipping US : Usually arrives in 7 – 10 business days.
- Orders can be cancelled or modified within 2 hours after being placed.
- International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this
- Learn more about Shipping Policy.

While we want every order to be perfect, mistakes can happen occasionally. We can offer reproductions or refunds for your orders if there are order mistakes. If you are submitting a reproduction or refund request, please include photo evidence of your product in your order.

Cases where we cover the Reprinting cost (Reproductions) or Refunding:

• The items received do not match the order placed.
• The received goods are damaged or defective due to manufacturing defects or damage during shipping.
• The order is lost in transit, and the initial shipping address was correct.

If the goods delivered to you fall under one of the criteria noted above, please follow below steps to request from our customer service:

• You must submit a request for a return within 14 business days after you receive your goods. After 14 business days, no return will be accepted. Also, if goods are returned prior to submitting your request, those goods are forfeited.
• If the product meets the requirements of our return and refund policy, you do not need to return it to us.
• It will take approximately 7 business days to process your refund.